ESDiT Publications

@article{Lee2021b,

title = {Brokerbot: A Cryptocurrency Chatbot in the Social-technical Gap of Trust},

author = {Minha Lee and Lily Frank and Wijnand A. IJsselsteijn},

doi = {10.1007/s10606-021-09392-6},

year  = {2021},

date = {2021-02-01},

journal = {Computer Supported Cooperative Work},

volume = {30},

issue = {1},

pages = {79-117},

keywords = {Blockchain, Chatbot, Conversational agent, Cryptocurrency, Social-technical gap, Trust},

pubstate = {published},

tppubtype = {article}

}